- Provide XTS / Blitz deployment and BODEOD support
- Resolve day to day issue of clients' via phone, email and on-line chat or Remote Support
- Troubleshoot XTS / Blitz application issue
- Coordinate with Client, Dev Team and Application Support team for resolving the issue
- Monitor and maintain server health and Infra
- Provide BOD/EOD process demo to Client
- Maintain and update client hardware / Software configuration and build details in document as per company policy
- Coordinate with Exchange for Login or other technical issue for Symphony UAT Setup.
- Maintaining excellent relations with Customers and create a trusting relationship.
- Be able to manage team
- Knowledge of Exchange (NSE, BSE, MCX, NCDEX) Connectivity type, protocol and required details for CTCL (Interactive and Broadcast) configuration.
- Knowledge of Troubleshooting Exchange login and Broadcast issue.
- Knowledge of Linux commands for day to day Operations, Deployment and Application troubleshooting.
- Knowledge of Multicast technology and troubleshooting.
- Knowledge of network issue for application connectivity issue.
- Knowledge of Windows , Linux firewall configuration.
- Knowledge of MySQL, MongoDB Database Management and backup
- Knowledge of Windows and Linux software installation and configuration.
- Knowledge of Batch Script, Python Script, Linux Bash Script, Powershell script
- Knowledge of Windows, Linux and Network performance monitor.
- Knowledge of Trading platforms such as ODIN, NEST, NOW etc
- Willing to work with extended time support when emergency
- Should take the responsibility of given task and complete in time
- Good communication skills written and verbal (English / Hindi)
- Good Team work
- Preferred Microsoft / Linux / Network / ITIL certified.
- Prefer Graduate from reputed university.
– Provide XTS / Blitz deployment and BODEOD support
– Resolve day to day issue of clients’ via phone, email and on-line chat or Remote Support
– Troubleshoot XTS / Blitz application issue
– Coordinate with Client, Dev Team and Application Support team for resolving the issue
– Monitor and maintain server health and Infra
– Provide BOD/EOD process demo to Client
– Maintain and update client hardware / Software configuration and build details in document as per company policy
– Coordinate with Exchange for Login or other technical issue for Symphony UAT Setup.
– Maintaining excellent relations with Customers and create a trusting relationship.
– Be able to manage team
– Knowledge of Exchange (NSE, BSE, MCX, NCDEX) Connectivity type, protocol and required details for CTCL (Interactive and Broadcast) configuration.
– Knowledge of Troubleshooting Exchange login and Broadcast issue.
– Knowledge of Linux commands for day to day Operations, Deployment and Application troubleshooting.
– Knowledge of Multicast technology and troubleshooting.
– Knowledge of network issue for application connectivity issue.
– Knowledge of Windows , Linux firewall configuration.
– Knowledge of MySQL, MongoDB Database Management and backup
– Knowledge of Windows and Linux software installation and configuration.
– Knowledge of Batch Script, Python Script, Linux Bash Script, Powershell script
– Knowledge of Windows, Linux and Network performance monitor.
– Knowledge of Trading platforms such as ODIN, NEST, NOW etc
– Willing to work with extended time support when emergency
– Should take the responsibility of given task and complete in time
– Good communication skills written and verbal (English / Hindi)
– Good Team work
– Preferred Microsoft / Linux / Network / ITIL certified.
– Prefer Graduate from reputed university.