- Primary responsibilities to support client on our API Related Queries.
- Perform verification testing on customer reported defects.
- Recreate reported issues in internal server with customer’s configuration.
- Ensure customers reported issues are resolved to the client's satisfaction in a timely manner.
- Do API testing in our server with each build released.
- Irrespective of API need to handle other production issues of Our Application and help developer trace the issue.
- Should support clients both on calls and emails.
- 1+ years of work experience in java, python, .net, node (ANY 2 is mandatory).
- Excellent verbal and written communication and organization skills.
- Demonstrated strong analytical, troubleshooting and problem solving skills.
- Experience providing support to direct customers, resellers, and field personnel in resolving product related issues.
- Demonstrated strong leadership skills.
- Contribute to technical documentation/knowledge base for internal and/or external use.
- Experience in Trading knowledge will be an advantage.
- Candidate must have experience in supporting clients of CTCL Stock Trading Platform.
– Primary responsibilities to support client on our API Related Queries.
– Perform verification testing on customer reported defects.
– Recreate reported issues in internal server with customer’s configuration.
– Ensure customers reported issues are resolved to the client’s satisfaction in a timely manner.
– Do API testing in our server with each build released.
– Irrespective of API need to handle other production issues of Our Application and help developer trace the issue.
– Should support clients both on calls and emails.
– 1+ years of work experience in java, python, .net, node (ANY 2 is mandatory).
– Excellent verbal and written communication and organization skills.
– Demonstrated strong analytical, troubleshooting and problem solving skills.
– Experience providing support to direct customers, resellers, and field personnel in resolving product related issues.
– Demonstrated strong leadership skills.
– Contribute to technical documentation/knowledge base for internal and/or external use.
– Experience in Trading knowledge will be an advantage.
– Candidate must have experience in supporting clients of CTCL Stock Trading Platform.